my home needed a new ac in may. then my office needed one in june. i got 3 estimates for myself. i got 4 for my work. Luxury Air Conditioning & plumbing made me audibly laugh at the other estimates. good company who only works on word of mouth. and holy smokes did i see that in the estimate. its so clear who is spending all their profits on marketing and expecting the customer to pay. then there is luxury air, who actually takes the time to find their customers the best deal.

If you come across a contractor by the name of JAY GONZALEZ. Looks white and is a middle aged man. DO NOT LET HIM TOUCH YOUR UNIT. ASK FOR SOMEONE ELSE. Jay convinced me to allow him to personally install and care for my new AC unit because he apparently was starting his own side business and is an expert at what he does. He has cost me nothing but problems. Didn't seal my AC unit which caused a $4k in damages and leaks. Instead of fixing his errors he's done nothing but dodge me and make empty promises to fix things. Haven't seen or spoken to him in over a year, but I called someone to take a look at my AC and they sure did have a field day with all the problems they found. Not only did Jay NEVER fix the issues, but his errors resulted in mold growing on our unit which has now been circulating in our house for over a year. I'm not trying to bash this company but I know he has worked for you in the past and if he is still on your payroll, I hope you realize his true character and understand that he will cost you and your customers money in the long run.

These guys are hands down the best AC company in Az! Our unit broke down and it was over 90 in our house. Allison was amazing and kept things moving with scheduling and getting the quote done all so quickly, even getting on the phone with me after hours to ensure a fast turnaround time. Jose and Rayson were here within 24 hrs and worked in this heat to get everything completed. We are so grateful to this team. Everyone was so friendly and professional and hard working!

I can’t say enough great things about Luxury Air Conditioning & Plumbing. Our AC went out and they sent a diagnostic guy out yesterday afternoon and by this morning they were here, ON TIME!! Rayson and Juan were our technicians and these boys are the real heroes working in these treacherous conditions to make sure families are safe and happy. Eternal gratitude for moving so quickly and getting the job done with no issues or hiccups. You have our business as long as we are Arizona residents!! Thank you:)

Replaced my AC and it works better than ever before, my house cools down so so fast and my energy bill is lower than with my old AC unit. They are fast and reliable- definitely recommend!!